LUX BEAUTY SUPPLY - local business in Birmingham

"Black women and men, please do not come and shop at the store. Do not give it any money. These people are selling Old products. They sold me old lash glue and got upset when they tried every single one of them and they were old and then she told me to pick the better of the old glue because she’s not giving me a refund. There was a lovely young vibrant positive black girl who works there who was very polite and nice to me. She shood her way for coming to the counter and treated her like some second class citizen. I spoke up for her because I know that she has to work and provide, but like I told them y’all sell to Black people and treat us like trash that was no need for you to treat her employer like that she was very disrespectful to her in front of me. We have got to stop supporting these places that treat black workers and black customers like trash and I told her do not treat this girl like that. She is a beautiful young human being and if it wasn’t for her, I would’ve been in here being very rude, giving them the same energy that they gave me. Side note also, as I was leaving out, she continued to put the old lash glue that we were squeezing out back in the box and put it on the shelf for other people to buy. Here’s some videos so for the people who know you know it does not supposed to be thick and old like hair glue so it’s either old glue or hair glue that they’re putting in the bottle. I’m not sure but you should not have hair glue texture for your eyelashes they are charging $7.16 with taxes per bottle for old glue. I am going to another store and when I get the correct glue, I will send a comparison bottle so you can see the difference. Update the last with the box and the glue smoother comes from Sally’s. That’s just showing people who don’t know the comparison of what fresh glue looks like Luxe beauty supply store is a scam . I was talking to the women in Sally’s and she said I can’t believe you went to lux beauty supply store . Stated the one across the street is way better because they are very rude and sell old products at Lux Beauty Supply they’re known for that I said I’m from Atlanta so I didn’t know any better."

"Very fast service and helpful"

"Super sweet and friendly staff! I love this beauty supply store"

"Great customer service. Always ready to assist. Friendly atmosphere and they be ready and willing to help guide you with the best knowledge they know off hand. If you looking for particular items long as you have a name or picture they will more than likely have what you need and you earn money back on every purchase that can be used towards your next purchase. Prices are reasonable considering everything has went up."

"Very large selection excellent customer service employees are totally aware of what you need and how to use it diy wig"